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Workflow Commander

Centralized Autonomous Triage

Overview

Transform ticketing and operational requests. Automate everything into one unified control plane where agents autonomously resolve complex workflows.

Workflow Commander Topology

[ Inbound Requests ] (Zendesk / Slack)
         │
         ▼
[ Workflow Commander ] ──> Analyzes intent & required tools
         │
         ├──────────────────────────────┐
         ▼                              ▼
[ Agent: Billing ]             [ Agent: DevOps ]
- Fetch Stripe Invoice         - Restart pod on AWS
- Draft response               - Verify healthcheck
         │                              │
         └──────────────┬───────────────┘
                        ▼
               [ Ticket Resolved ]

The Execution Path

  1. Ingestion: Tickets and requests flow from Zendesk, Jira, or Slack into the Commander interface.
  2. Analysis: The routing engine analyzes the request context and required tools.
  3. Delegation: The request is assigned to a specialized Swarm Agent (e.g., DevOps Agent, Billing Agent).
  4. Resolution: The agent executes the necessary API calls and closes the ticket without human intervention.